Terms
What Scout does, what it does not promise, and what remains yours.
Draft. Written in plain language to be read rather than skipped. It has not been reviewed by a lawyer and is not a finished legal document.
What Scout is
Scout watches retail listings and tells you when something you are chasing becomes available. With Fetch armed, it adds that item to your cart in your own browser. It is a tool that acts on your behalf, on your machine, under rules you set.
What Scout does not promise
A cart line reserves nothing. On a real drop the item is winnable by anyone until checkout completes. Scout aims to get you there first; it cannot hold anything for you.
There is no guarantee that Scout sees every restock, sees it in time, or that a retailer accepts the order. Coverage depends on people running the extension, and on retailers not changing how their pages work. Nothing here is a commitment to availability or uptime, particularly during the beta.
Your purchases are yours
Every order is placed on your own account, with your own payment method, and completed by you. PackFresh is not a party to it. Returns, cancellations, charges, purchase limits and anything else about an order are between you and the retailer.
You are responsible for what you buy, including anything Fetch adds to your cart under rules you set.
Using it reasonably
Scout is for buying things you want. Do not use it to attempt to evade a retailer’s purchase limits, to hold an account you are not entitled to use, or to interfere with the network — including submitting readings you know to be false, since other people rely on them.
You are responsible for your own compliance with the terms of the retailers you shop at.
Your account
Keep your sign-in and your alert topic to yourself; anyone holding the topic receives your alerts. We may suspend an account that is being used to damage the network or another person, and we will say why.
Contributions to the network
Running Scout contributes readings of what retailers are publicly selling, and those readings are shared with everyone using it. That exchange is the product. See Privacy for exactly what is shared and what is not.
Beta
Scout is in private beta and free. Features may change or be removed, and data may be reset while things are being built. Paid plans do not exist yet; if they arrive, testers will be told before anything changes.
Changes
These terms will change as the product does. Material changes will be communicated to testers directly rather than by quietly editing this page.